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This will be the ticket number noted on the correspondence when you previously contacted us.

A 7 digit number e.g 9085678

Unique reference number - six characters. This can be found be found on GIAS if not known

e.g. 13:25

Provide a summary of the issue in the description field and attach screenshots of the error message and full screen page image

Legal sex, as documented on a birth certificate or gender recognition certificate.

e.g. 01/04/2010

e.g. 01/04/2010

This ID can be found in your csv files, if the pupil is listed

10-digit unique identifier assigned to 14-to19-year olds

A 13-digit unique identifier comprised of numbers and letters

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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